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Wednesday, May 14, 2008

Airlines really do treat their customers like [excrement]!

Forget first class, business class and even economy class. Gokhan Mutlu says he found himself relegated to flying "toilet class" on JetBlue recently. Presumably he had to give up his seat every time another passenger felt the call of nature. Mutlu is now suing JetBlue for $2 million over his seat assignment.

I don't know if this really happened or not but the last time I flew a few weeks back, the airline overbooked the fight, was an hour and a half late in leaving due to an unexplained problem and missed my connection as we sat on the parking ramp because we couldn't disembark because no gate was available for 30 minutes. I fly a fair bit and this now seems to be the norm.

The skies are now far from friendly.

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